As Chief Operating Officer (COO), Krista is responsible for information technology, project management, data security, service center, benefits administration and direct billing

How did your management major prepare you for your professional career?
As a student, I knew I was in the right business school, but I was not 100-percent sure about what I wanted to focus on, so I chose the management track. This turned out to be a great decision as I found the curriculum to be well-rounded, covering the full scope of running and managing a business. Late in my junior year, I was drawn to classes in human resources management and decided to dual major in management and HR management. The broad focus of the management major coupled with an HR focus gave me the perfect foundation to take the reins in an HR position of a fast-moving tech company. After only a couple of years, I found myself in a seat at the management table. I attribute that to a lot of hard work and dedication – and to my education, which gave me an understanding of all aspects of managing a business.

What advice would you give to someone about to graduate from FSU with a degree in management?
Think forward. Get out of your shell. Make professional connections in the city you want to live in. Seek out internships in that city. Seek out volunteer initiatives supporting professional organizations. Ask for and take advice. This could make you stand out in a sea of resumes. 
Also, don’t get caught up in the company name, salary or the initial job title. Take an opportunity, work hard and differentiate yourself. The years after undergraduate studies pave the way for you professionally and personally. Take responsibility for yourself, live smart and dedicate yourself to your independence. These qualities will show in your work performance and will allow you to succeed, especially in management tracks. Make it fun!

What professional accomplishment are you most proud of?
After eight years of working in human resources and working my way up to regional HR manager, I knew it was time to go back to school. Earning my MBA was always a personal goal, but my preference has always been to work rather than study. I packed up and came back to Tallahassee to start the full-time MBA program at FSU. My education in management and years of experience in the real world proved to be very valuable. I was focused and determined to do well in the program. In fact, the last semester of the MBA program was the first time that I received straight As while in college, and I was proud of that! I had multiple job offers by the time I graduated with my MBA and made a successful transition into operations management. 

What were the skills that helped get you hired?
Relationships and being relatable are key. Be confident, but not arrogant. Research the company you are interviewing with and be prepared to ask questions. When I was an undergraduate student, a personal contact that I had made through the local professional chapter of human resources connected me to the job opportunity. I came prepared and willing to learn. My degree, my associations with professional organizations and my work ethic – I had worked part-time through college – helped me secure my job. I was hired at an entry -level position, but I worked my way up quickly. 

What insight can you offer people interested in working at your firm?
Whether you want to work for FBMC, or any other company, make a decision to commit to your work. Work hard, and work smart! FBMC is one of the largest private employers in Tallahassee with opportunities in finance, operations, sales, marketing, technology, etc. Know the businesses in the location that you are targeting and keep your eyes open. Seek out internships for credit and show them what you are worth, so you can earn a job after graduation. Be a sponge, have a good attitude, master the job you are hired for and make suggestions for process improvements or efficiencies. Show and prove your value, and you can work your way up!